Medical Korea Free Consultation & Quote

Consent to Collect and Use Personal Information

(For Medical Tourism Services)

TOUREVO Co., Ltd. (“the Company”) collects and uses your personal information in accordance with the Personal Information Protection Act and the Medical Service Act of the Republic of Korea.
Please read the following carefully before providing your consent.

1. Purpose of Collection and Use

Your personal information will be collected and used for the following purposes:

To provide medical tourism consultation and reservation services

To connect and arrange appointments with partner hospitals and medical institutions

To guide and coordinate medical procedures and schedules

To provide quotations, billing, and payment services

To assist with accommodation, transportation, translation, and related services

To respond to inquiries and conduct post-service management (e.g., satisfaction surveys, complaint handling)

To comply with legal obligations and respond to disputes or regulatory requests

2. Items to Be Collected
(1) Required Information

Full name (including English spelling), date of birth, gender, nationality

Contact information (mobile number, email address, messenger ID, etc.)

Passport number or alien registration number (for reservation or customs purposes)

Medical interest area (treatment name, department, symptoms, etc.)

(2) Optional Information

Travel itinerary and flight information

Accommodation details and companion information

Health condition, medical history, or prior treatment records (if needed for consultation)

3. Retention and Use Period

Personal information will be retained for 3 years after the completion of services.

However, if required by relevant laws and regulations (e.g., Medical Service Act, Consumer Protection Act), information may be retained for the legally required period.

4. Provision to Third Parties

Your personal information may be provided to the following third parties within the scope necessary to provide services.

Recipient	                                                        Purpose of Provision	                                                                Items Provided	                                                                    Retention Period
Partner hospitals/medical institutions	        Consultation, reservation, and treatment management	Name, date of birth, contact info, treatment interest	    3 years after service
Travel, transport, and translation agencies	Travel coordination and logistics	                                        Name, contact info, itinerary	                                             1 year after service
Insurance companies or payment providers	Billing, refund, and insurance claim processing	                Name, payment info, amount	                                              As required by law

※ Separate consent may be obtained for additional third-party sharing if necessary.

5. Entrustment of Personal Information Processing

The Company may entrust part of its personal information processing tasks to external service providers.

Trustee	                                    Entrusted Task
Partner hospitals	                    Consultation and reservation support
Partner travel agency	            Booking of accommodation and transportation
IT service provider	            Website operation and system management


6. Right to Refuse Consent and Possible Disadvantages

You have the right to refuse consent to the collection and use of your personal information.
However, refusal to provide required information may limit or prevent the provision of medical tourism services.

개인정보 수집 및 이용에 동의합니다.

Name

E-mail

Nationality

Age

Medical Department

Counseling Content

Messenger ID (WhatsApp, KakaoTalk, LINE, or WeChat)